Frequently asked questions
We're here to help with any questions you may have. Get answers about our products, shipping, returns, payment options and more to enhance your shopping experience.
We're here to help with any questions you may have. Get answers about our products, shipping, returns, payment options and more to enhance your shopping experience.
Yes. Reverse osmosis filtration + UV provides very low TDS and removes up to 99.9% of contaminants.
Yes – PureOne offers multiple water temperatures, including 40°C and 45°C, which are suitable for preparing baby food. The water is heated directly in the device, so the formula can be prepared quickly and conveniently, without additional cooling or waiting.
Yes - filtration removes mineral deposits, chlorine taste, odors and organic impurities. The water becomes soft and neutral.
Yes - water bottles can cost €20-60 per month. PureOne pays for itself quickly, and there's no need to carry heavy water bottles and drums.
Filter cups only remove chlorine and odors. PureOne with an RO membrane removes heavy metals, PFAS, nitrates, salts, microplastics, bacteria and more.
PAC and C2 filters last about 6–8 months, RO membrane – 24–36 months.
Replacement is very simple, without tools.
Yes – PureOne heats water directly in the device and also offers room temperature water, as well as 40°C, 45°C, 50°C, 60°C, 70°C, 80°C, 85°C, 92°C and 99°C modes. Tea, coffee and baby formula conveniently without waiting.
Our team will respond as soon as possible. Use the method most convenient for you!
Better tasting water
Removes chlorine and microplastics
Destroys heavy metals and sediments
Protects against modern chemical pollution.
PureOne provides ultra-pure and healthy drinking water that both children and adults can enjoy without buying plastic bottles and wasting kitchen space.
Better tasting water
Removes chlorine and microplastics
Destroys heavy metals and sediments
Protects against modern chemical pollution.
PureOne provides ultra-pure and healthy drinking water that both children and adults can enjoy without buying plastic bottles and wasting kitchen space.